Solutions
Production-grade solutions that turn our open-source packages into deployable AI systems for specific business problems. Pick one, follow the DIY tutorial to see how it's done, download the examples and deploy them on your own infrastructure — for free — or tell us which ones you want customized and deployed.
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5 solutions
agnostic-afterhours-triage-agent
Veterinary practice owners and associate vets dread after-hours calls because every pet owner thinks their issue is an emergency. Without a triage system, vets must interrupt their personal time to manually assess each case, often leading to fatigue and inconsistent decisions. Clients get frustrated by long wait times or feel dismissed, risking practice reputation and loyalty. A 24/7 triage agent that asks structured questions and provides a severity score can filter true emergencies from routine concerns, letting vets focus on critical cases.Automate urgency assessment for after-hours calls, texts, and portal messages to reduce vet burnout and improve client retention.
anthropic-multi-agent-handoff-for-freshdesk-smb-support-triage
Small support teams drown in Freshdesk tickets, missing SLAs because manual triage can't keep up with volume. Tickets bounce between assignee groups, context is lost, and customers wait.AI-driven triage that classifies and routes Freshdesk tickets to specialized agents, with confidence-based human fallback.
cohere-agent-mesh-for-multi-channel-customer-support-triage
SMB support teams juggle inquiries from multiple channels—email, live chat, and social media—often with manual routing to specialists. They need an automated system that intelligently classifies and routes each request to the right agent, avoiding misrouting and high operational costs.Orchestrate multiple Cohere-powered specialist agents to triage customer support tickets across email, chat, and social media with confidence-based routing and cost tracking.
agnostic-after-hours-triage-agent
Veterinarians in small practices dread the after-hours phone. Every call or text about a limping dog or vomiting cat demands immediate judgment, but the vet is already exhausted from a full day of appointments. Without triage, they either rush to the clinic unnecessarily or risk missing a true emergency. The practice loses sleep and clients lose trust. A 24/7 triage agent that asks structured questions and assigns an urgency level would let vets rest easier and respond only when needed.Automate urgency assessment and reduce after-hours call burden on vets
agnostic-customer-feedback-triage
A 25-person B2B SaaS company receives hundreds of pieces of feedback each week via support tickets, NPS comments, and sales calls. The product manager manually reads through a fraction of them, often missing the most requested features or the most painful bugs. This leads to a product roadmap that doesn't align with customer needs, increasing churn. They need an agent that ingests all feedback sources, deduplicates, clusters by topic, estimates the number of affected accounts, and generates a weekly report of the top 10 most impactful product changes. This ensures the product team works on what matters most to retention.Turn support tickets and NPS comments into prioritized product suggestions.