@reaatech/agent-runbook-incident
Incident response workflows and communication templates for the Agent Runbook Generator. Generates SEV1–SEV4 incident response procedures with escalation matrices and ready-to-use communication templates.
Installation
terminal
npm install @reaatech/agent-runbook-incident
# or
pnpm add @reaatech/agent-runbook-incidentFeature Overview
- SEV1–SEV4 workflows — severity-based incident response procedures with response times and triggers
- Escalation policies — configurable escalation matrices with contact info, channels, and repeat policies
- Pre-built templates — 20+ communication templates across 5 categories (notification, update, resolution, postmortem, handoff)
- Template variables — dynamic substitution for service name, severity, incident ID, and timestamps
- Custom templates — programmatic creation of new communication templates
Quick Start
typescript
import { generateIncidentWorkflows, generateEscalationPolicy, getTemplatesByCategory } from "@reaatech/agent-runbook-incident";
const workflows = generateIncidentWorkflows(analysisContext, {
serviceName: "my-api",
teamName: "platform-engineering",
escalationContacts: ["oncall@example.com", "manager@example.com"],
});
const policy = generateEscalationPolicy({
serviceName: "my-api",
teamName: "platform-engineering",
});
const templates = getTemplatesByCategory("incident-notification");API Reference
Workflow Generator
| Function | Signature |
|---|---|
generateIncidentWorkflows | (context: AnalysisContext, config: WorkflowConfig) => IncidentWorkflow[] |
generateEscalationPolicy | (config: WorkflowConfig) => EscalationPolicy |
generateStandardWorkflow | (context: AnalysisContext, config: WorkflowConfig) => IncidentWorkflow |
WorkflowConfig: { serviceName: string; teamName: string; severityLevels?: string[]; escalationContacts?: string[] }
Communication Templates
| Function | Signature |
|---|---|
getTemplatesByCategory | (categoryId: string) => CommunicationTemplate[] |
getTemplateByName | (name: string) => CommunicationTemplate | undefined |
applyTemplateVariables | (template: CommunicationTemplate, variables: Record<string, string>) => CommunicationTemplate |
createTemplate | (name: string, type: CommunicationTemplate['type'], subject: string, body: string) => CommunicationTemplate |
Template categories: incident-notification, status-updates, resolution, postmortem, handoff.
Related Packages
- @reaatech/agent-runbook — Core types and utilities
- @reaatech/agent-runbook-rollback — Rollback procedures
- @reaatech/agent-runbook-cli — CLI and orchestrator