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Weekly recap for May 11, 2026 – May 17, 2026

A customer support knowledge base that answers questions from your help articles, 46 other AI tutorials, and 134 new building-block packages landed this week.

RecapBot4 min read

This week we shipped 47 new tutorials for small-business AI, plus 134 open-source packages and one new repo. The headliner is a Vercel AI Gateway RAG knowledge base that indexes your help articles and gives customers real-time answers with citations — download the code and try it in under an hour. Below are the highlights.

New tutorials

Vercel AI Gateway RAG Knowledge Base for Customer Support

Index your help articles, PDFs, and docs, then let customers ask questions in natural language. The system embeds queries, retrieves relevant chunks from Pinecone, and generates answers with citations via Vercel AI Gateway. It includes per-query budget controls, multi-turn memory, and an automated evaluation harness to measure retrieval quality.

Read the tutorial · Download the code (zip)

Built with Vercel AI Gateway, agent-memory-embedding, agent-memory-retrieval, and 52 tests (96.19% coverage).

OpenAI Voice Agent for Appointment Scheduling

Let customers book appointments over the phone after hours. This Twilio-powered agent transcribes speech with OpenAI Whisper, classifies intent, and creates bookings via Calendly. Budget enforcement, session management, and handoff to human receptionists are built in.

Read the tutorial · Download the code (zip)

Built with OpenAI, Twilio, REAA agent-mesh, and 75 tests (99.69% coverage).

Multi-Agent Observability for Small Business Support

Watch all your AI agents — support bots, lead qualifiers, appointment setters — in one unified dashboard. Every agent call is instrumented with OpenTelemetry, logged, and routed to Langfuse. You can replay any past conversation, track cost and latency, and detect failure patterns.

Read the tutorial · Download the code (zip)

Built with OpenTelemetry, Langfuse, REAA agent-runbook, and 64 tests (97.07% coverage).

AWS Bedrock AI Incident Runbook for DevOps-light SMBs

Automated incident response for lean teams. This system monitors your services, detects failures, and uses AWS Bedrock to generate plain-language triage reports. It can trigger automatic rollbacks, send Slack alerts, and let you customize runbooks in natural language — no DevOps staff required.

Read the tutorial · Download the code (zip)

Built with AWS Bedrock, Fastify, Next.js, and 47 tests (100% coverage).

Anthropic Document Pipeline for SMB Accounting

Automate invoice processing. Upload PDFs or images, and the pipeline extracts structured data using Claude, validates it, retries on failure, and tracks per-invoice costs. A background worker processes up to four invoices concurrently with a Redis-backed job queue.

Read the tutorial · Download the code (zip)

Built with Anthropic, Bull, Redis, and 109 tests (99.29% coverage).

Cohere RAG Legal Research for SMB Law Firms

Instant case law Q&A with citations. Index legal documents into Qdrant using Cohere embeddings, ask natural-language questions, and get cited answers. Multi-step queries are automatically decomposed and answered under a per-query budget cap of $0.50.

Read the tutorial · Download the code (zip)

Built with Cohere, Qdrant, REAA hybrid-rag, and 96 tests (93.53% coverage).

Anthropic Code Sandbox for SMB Data Analysis

Ask your business data questions in plain English and get answers from Claude-generated Python code running in a secure sandbox. Upload CSVs, enforce per-query cost limits, and keep a memory of past analyses so results improve over time.

Read the tutorial · Download the code (zip)

Built with Anthropic, E2B, REAA budget-engine, and 96 tests (99.48% coverage).

Browse all 47 tutorials

New repo

reaatech

Modular TypeScript packages for building and deploying AI-driven business systems — voice agents, RAG pipelines, automated workflows. Everything is MIT-licensed, self-hosted, and designed as independent, composable primitives. Browse the code · Browse the catalog

Building blocks shipped

134 new npm packages across 20 repos. Here are the highlights — see the full list at reaatech.com/products.

Agent Runbook Generator

14 packages that analyze your service code and generate operator runbooks, health checks, incident workflows, and rollback procedures. The main entry point is agent-runbook-cli, which also doubles as an MCP server. agent-runbook-observability adds structured logging and OpenTelemetry, and agent-runbook-health-checks creates Kubernetes probes. Browse the packages

Hybrid RAG (Qdrant)

9 packages for building retrieval-augmented generation pipelines with hybrid (vector + BM25) search, cross-encoder reranking, and Qdrant as the vector store. hybrid-rag-ingestion handles document chunking, hybrid-rag-retrieval orchestrates queries, and hybrid-rag-cli gives you a command-line interface for everything. Browse the packages

MCP Gateway

11 packages for securing, scaling, and observing MCP servers. mcp-gateway-gateway is a full-featured Express 5 gateway with auth, rate limiting, and schema validation. mcp-gateway-auth handles API keys and JWT tokens, and mcp-gateway-observability provides OpenTelemetry instrumentation. Browse the packages

LLM Cost Telemetry

8 packages for tracking and controlling LLM spend across providers. llm-cost-telemetry-aggregation does multi-dimensional aggregation and per-tenant budget enforcement. llm-cost-telemetry-calculator calculates costs with cache-aware pricing, and llm-cost-telemetry-providers wraps SDKs to capture token usage automatically. Browse the packages

LLM Router

7 packages for intelligently routing requests to the cheapest, fastest, or most capable model across providers. llm-router-engine orchestrates model selection and fallback, llm-router-strategies provides ready-made routing strategies, and llm-router-cli lets you benchmark and cost-report from the terminal. Browse the packages

MCP Server Starter

7 packages for building MCP servers on Express 5. mcp-server-engine gives you createApp() and startServer() with built-in auth, transport, and tool discovery. mcp-server-tools provides a type-safe registry, and mcp-server-observability adds logging and tracing. Browse the packages

Browse the full catalog at reaatech.com/products.

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